About Us

Paddock Perfection is a family run business and we are totally dedicated to your total satisfaction. If you have any suggestions or comments please contact us.

Paddock perfection

Height Top Farm

Tower Causeway

Todmorden

OL14 7JE

Phone: 0777 179 3535

Email: email@paddockperfection.com

Vat Reg: 866 3305 15

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept most major Debit and Credit cards. You may send your credit card information via phone or over the Internet. – We also accept Payment by PayPal.

Shipping And Handling

If all your items are in stock, we will normally dispatch them by courier within 24 hrs of receipt using various courier service providers.

Unfortunately, we will not deliver to addresses outside the UK.

Delivery Schedule

We aim to despatch all goods ordered within 2 working days of receipt of your order if paying by debit or credit card. If there is likely to be any delay beyond this time, you will be notified immediately.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Payment Security

All credit card transactions are direct through EKMSystems and are completely secure as all credit card numbers are encrypted using 128 bit encryption on a SSL (look out for the golden padlock). No credit card numbers are ever held in clear text on any website or computer.

Privacy Policy
Paddock Perfection do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Returns Policy

You also have the option to return your purchase within 7 days provided it is unused and still in its original packaging. Your credit card / PayPal account will be refunded when we have confirmation from the warehouse that the goods have been returned in full, and in good condition. We reserve the right not to offer a refund on any delivery charges.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm